Case Manager - Rio Fresco Shelter

Community Bridges • Phoenix, AZ

7d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve individuals experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based prevention, education, and treatment models.

The Case Manager provides case management services to patients and their families in community and/or office settings. The role assists patients and the care team with planning, connecting, outreach, advocacy, coordination, and monitoring of patient needs and progress. The Case Manager helps patients access health services, financial assistance, employment, education, social services, and natural supports; assesses patient needs; develops and monitors individualized treatment plans; and documents services accurately and promptly. The role embraces the recovery philosophy and promotes a safe recovery environment for clients.

Requirements

• High school diploma or GED required.
• One to three years of experience working with the GMH/SU population required.
• One to three years of experience in a behavioral health position providing outreach and engagement activities required.
• Behavioral Health Technician (BHT) status in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• Arizona Fingerprint Clearance Card.
• Valid identification required.

Nice To Haves

• Associate degree or higher in a field related to behavioral health preferred.
• At least six months of recovery from substance use and/or mental health disorders preferred.
• One to three years of experience in a medical setting preferred.
• Current Arizona driver’s license, valid and in good standing, preferred.
• 39-month motor vehicle record (MVR) preferred.

Responsibilities

• Provide case management services to patients and families in community and/or office settings.
• Assist patients and the care team with planning, connecting, outreach, advocacy, coordination, and monitoring of patient needs and progress.
• Help patients access health services, financial assistance, employment, education, social services, and natural supports.
• Assess patient needs and develop and monitor individualized treatment plans.
• Document services accurately and in a timely manner.
• Embrace the recovery philosophy and promote a safe recovery environment for clients.

Benefits

• Generous paid time off accrual, with a five-week PTO plan.
• Medical, dental, vision, disability, and life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and health care savings plans.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Competitive pay rates.
• Ongoing training and support, with professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED