Case Manager - Rio Fresco Shelter

Community Bridges, INC•Phoenix, AZ

About The Position

The Case Manager provides case management services to patients and their families in community and/or office settings. The role supports patients and the care team by planning, connecting, conducting outreach, advocating, coordinating services, and monitoring patient needs and progress. The Case Manager helps patients access health services, financial assistance, employment, education, social services, and natural supports. Responsibilities include assessing patient needs, developing and monitoring individualized treatment plans, and documenting services accurately and promptly. The role embraces a recovery philosophy and promotes a safe recovery environment for clients.

Requirements

  • High school diploma or GED required.
  • 1–3 years of experience working with the GMH/SU population required.
  • 1–3 years of experience in a behavioral health position providing outreach and engagement activities required.
  • Valid identification required.
  • Behavioral Health Technician (BHT) status in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
  • Arizona Fingerprint Clearance Card.

Nice To Haves

  • Associate degree or higher in a field related to behavioral health preferred.
  • Minimum of six months of recovery from substance use and/or mental health disorders preferred.
  • 1–3 years of experience in a medical setting preferred.
  • Current Arizona driver’s license, valid and in good standing, preferred.
  • 39-month MVR preferred.

Responsibilities

  • Provide case management services to patients and families in community and/or office settings.
  • Assist patients and the care team with planning, connections, outreach, advocacy, coordination, and monitoring of patient needs and progress.
  • Help patients access health services, financial assistance, employment, education, social services, and natural supports.
  • Assess patient needs and develop and monitor individualized treatment plans.
  • Document services accurately and in a timely manner.
  • Embrace the recovery philosophy and promote a safe recovery environment for clients.

Benefits

  • Generous paid time off accrual, described as a five-week PTO plan.
  • Medical, dental, vision, disability, life, and supplemental insurance plans.
  • Hospital indemnity and critical illness coverage.
  • Pet insurance.
  • Dependent care savings and health care savings accounts.
  • 401(k) with employer match, 100% vested upon enrollment.
  • Wellness programs.
  • Tuition reimbursement and scholarship programs.
  • Incentives.
  • Competitive pay rates.
  • Ongoing training and support and professional growth opportunities.
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