Restaurant Manager

Westgate ResortsKissimmee, FL
Onsite

About The Position

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. To ensure objectives are met in the Restaurant. Responsible for the complete organization of the restaurant. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors.

Requirements

  • A minimum of 2 years experience in a similar role.
  • In-depth knowledge of restaurant best practices.
  • Excellent communication and organizational skills.
  • Aptitude for multi-tasking.
  • Must be able to work cooperatively and efficiently in a team.
  • The team member must frequently lift and/or move up to 50 pounds.
  • Must be able to work flexible hours, including nights, weekends, and holidays.
  • Applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Responsibilities

  • Oversee daily restaurant operations to ensure service, quality, and financial goals are achieved.
  • Manage staff scheduling, labor costs, and operational budgets.
  • Recruit, interview, hire, onboard, and train team members and supervisors.
  • Conduct performance evaluations, coaching, recognition, and disciplinary actions.
  • Ensure compliance with company policies, food safety standards, and health regulations.
  • Monitor inventory, purchasing, cash handling, beverage controls, and operating expenses.
  • Resolve guest concerns promptly and maintain exceptional customer service standards.
  • Lead staff development, training programs, and operational improvements to maximize sales and profitability.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact
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