Restaurant Manager (Non-Exempt)

Shake Shack•Elk Grove, CA

About The Position

Shake Shack is hiring a Restaurant Manager to lead daily restaurant operations and deliver superior service and guest satisfaction. The role includes training, coaching, and motivating team members, maintaining operational and safety standards, and helping promote the restaurant in the local community. Shake Shack describes its workplace as fun, inclusive, and collaborative, with hands-on mentorship, training, and opportunities for career growth.

Requirements

  • 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
  • Aptitude for leading, coaching, and driving excellence at every level.
  • Understanding of the financial aspects of business operations.
  • Willingness to work flexible hours.

Nice To Haves

  • Food handler certification.

Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction.
  • Train team members on all aspects of Shack operations.
  • Motivate and manage team members to provide the highest level of hospitality.
  • Lead through coaching and a focus on achieving excellence.
  • Develop and implement plans to promote the brand in the local community through word-of-mouth and restaurant events.
  • Ensure compliance with sanitation and safety regulations.

Benefits

  • Competitive salary and quarterly performance bonuses.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off (three weeks to start).
  • Charitable opportunities to give back.
  • Award-winning online training.
  • Career development opportunities.
  • Hands-on mentorship and training.
  • Collaborative work environment.
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