About The Position

Chili’s Restaurant Managers lead teams in a high-energy restaurant environment, connecting with Team Members and Guests while delivering a strong hospitality experience. They guide the team through shifts, uphold operational and quality standards, meet financial responsibilities, and drive business results using Chili’s systems. Managers help foster a fun, collaborative culture and build relationships with Guests and the surrounding community.

Requirements

  • Dependable team player.
  • Comfortable working in a fast-paced environment.
  • Strong multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and enforce operational and quality standards for Team Members.
  • Identify root causes of issues, practice self-reflection, and take accountability.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results and control costs using Chili’s systems.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Encourage Guest engagement in the restaurant and build relationships within the community.
  • Understand and follow safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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