About The Position

Chili's Restaurant Managers lead restaurant teams and deliver a strong Guest experience while supporting operational quality and financial results. The role calls for a hospitality-focused leader who builds connections with Team Members and Guests, supports teamwork, and brings energy and fun to a fast-paced restaurant environment. Managers guide the team through shifts, uphold operational standards, control costs, and help ensure the restaurant meets its responsibilities. They also represent Chili's culture and develop relationships with the surrounding community.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and take accountability with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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