Restaurant Manager

Arklatex Restaurants•Marshall, TX
•Onsite

About The Position

The Restaurant Manager is responsible for managing the restaurant environment, associate performance, controls, and development. This role ensures prompt, friendly service, directs associate activities, and fosters a positive culture aligned with the company's vision and mission. The manager is also responsible for maintaining inventory, product quality, effective scheduling, and safety programs. They play a key role in associate development through training, feedback, and coaching, while also managing costs and ensuring compliance with all relevant laws and company policies. The position requires a strong focus on guest satisfaction and operational efficiency.

Requirements

  • Prior management experience in a similar organization.
  • College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field is preferred.
  • Has successfully demonstrated all required training associated with Management training, ongoing development as outlined by the training department.
  • Capable of working for extended hours, continually moving around the restaurant ensuring smooth operations.

Nice To Haves

  • College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field is preferred.

Responsibilities

  • Manages Restaurant Environment: Ensures prompt, friendly service, directs overall activities and performance of associates, fosters a positive culture, handles guest complaints, ensures guest contact through table visitation, enforces alcohol awareness, maintains departmental inventory, ensures product preparation and presentation meet company standards, effectively schedules associates, maintains safety and security programs, corrects unsafe practices, promotes organization, cleanliness, and sanitation, performs routine maintenance, and communicates with other managers.
  • Manages Associate Performance: Promotes quality recruitment, helps maintain a trained staff through various training methods, determines job assignments, develops an environment of constant development, assesses associate effectiveness and provides feedback, conducts thorough interviews, demonstrates proper execution of training systems, monitors acceptable associate performance and documents disciplinary situations, monitors progressive discipline, assures compliance with company policies, and acts as a coach to all associates.
  • Maintains Controls: Responsible for controlling costs in the assigned department, maintaining and controlling company assets, assuring compliance with local, state, and federal laws, regulations, and guidelines, reporting progress towards restaurant performance objectives, complying with cash handling procedures, executing food and liquor inventories/costs, and preparing and submitting accurate daily paperwork.
  • Development: Responsible for the development of Kitchen Professionals and Key Hourly Associates, inspires cooperation and teamwork, promotes guest obsession, demonstrates organizational skills, completes assignments and duties on schedule, develops goals and action plans for personal/professional growth, provides a role model for managers and associates, exhibits a professional image, and develops self on all store-related technology.
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