240 Santa Fe - Restaurant Manager - Chili's

Chili's•Oklahoma City, OK

About The Position

Chili’s Restaurant Managers lead high-energy restaurant shifts, connect with Team Members and Guests, and ensure an excellent Guest experience. They guide teams in meeting operational, quality, and financial responsibilities while promoting teamwork, hospitality, accountability, and Chili’s culture. Managers use restaurant systems to control costs, follow operational processes, and develop Team Members. The role also involves building Guest engagement in the restaurant and relationships in the community, while practicing safe food handling.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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