Restaurant Manager - Unit 552
About The Position
The Restaurant Manager oversees a high-volume restaurant with average annual sales of $4 million or more and an average team size of more than 50 Family Members. The manager leads daily operations, ensuring quality food, friendly service, cleanliness, safety, and strong teamwork. The position rotates through Customer, Quality, and People Areas of Responsibility to build broad leadership experience and prepare for potential future Operating Partner opportunities. The role is based primarily at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market. The manager also participates in business meetings, training, and leadership sessions. The position requires open availability to meet business needs, including overnights, weekends, holidays, and variable hours, as well as the ability to meet the stated physical demands.
Requirements
- Be at least 18 years of age.
- High school diploma or GED is strongly preferred, or equivalent experience.
- Have open availability to meet business needs, including overnights, weekends, holidays, and variable hours.
- Maintain dependable attendance.
- Be able to stand for up to 10 hours and lift up to 55 pounds, and meet other physical demands of the role.
- Have 1–3 years of leadership experience.
- Possess ServSafe Food Manager Certification or be able to successfully obtain it and pass the exam during training.
- Have a valid driver’s license and maintain current automobile liability insurance at or above the minimum levels in the state of residence.
Responsibilities
- Lead daily restaurant operations to meet quality, service, and cleanliness standards.
- Champion hospitality and guest service by creating friendly, fast, and authentically Whataburger experiences.
- Coach, develop, and support Family Members.
- Achieve restaurant goals for sales, labor, food cost, and profitability.
- Uphold food safety, workplace safety, and brand standards.
- Model Whataburger values and foster a positive, inclusive work environment.
- Lead shift transitions and maintain smooth operations across all day parts.
- Guide talent development, training, hiring, and retention in partnership with the restaurant leadership team.
- Support business planning, performance reviews, and continuous improvement initiatives.
- Partner with the Operating Partner and fellow leaders to support operations and improvements.
- Provide leadership support at neighboring locations or elsewhere in the Market when requested.
- Participate in business meetings, training opportunities, and leadership sessions.
Benefits
- Competitive weekly pay
- Bonus program with 2.5x upside potential
- Paid time off
- Paid Christmas holiday
- Paid parental leave
- 401(k) match of $1 for each $1 contributed, up to 4%
- Medical, dental, and vision benefits
- Short-term and long-term disability benefits
- Career development and growth opportunities
- Scholarship program for eligible dependents through the Whataburger Family Foundation
- Hardship grant assistance through the Whataburger Family Foundation
- Free English-language learning
- No-cost college-level courses
- Reduced college tuition pathways
- Discounted meals for the employee and a guest
- Wireless service discounts
- Computer and software discounts
- Fitness and gym discounts
- Awards and recognition
- Retirement celebration program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
