Restaurant Manager

Dave & Buster's•Buffalo, NY

11h•Onsite

About The Position

The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. This role requires a love for a fast-paced, multi-faceted restaurant/entertainment scene, the ability to inspire fun through communication with team members and guests, and a drive to achieve goals. The manager must be capable of handling high-volume days, working long hours, and overseeing all aspects of the business from minor details to the big picture.

Requirements

21+ years of age
2+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Ability to lead a team to create a memorable guest experience
True leadership capabilities
Ability to work weekends, nights, and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

Developing and leading hourly team members to exceed guest’s expectations
Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development
Living core values along with leading others to do so
Collaborating with the management team to achieve high-quality and timely results