Restaurant Manager I

Areas USA, Inc•Nashville, TN

About The Position

The Restaurant Manager I supports the Unit General Manager in overseeing restaurant operations, delivering strong financial, operational, and guest-service results, reinforcing a positive culture, and maintaining client relationships. The role helps provide a best-in-class work environment and ensures personnel are properly trained and supervised during assigned shifts so service is prompt and courteous and complies with food and beverage standards, company policies, and procedures. This non-exempt position is in Operations and reports to the Unit General Manager. It requires a high school diploma at minimum, with some college preferred, and 1–2 years of restaurant management experience. The position is bonus eligible.

Requirements

  • Minimum high school diploma.
  • 1–2 years of restaurant management experience.
  • Excellent communication skills.
  • Strong organizational skills.
  • Strong customer-service skills.
  • Ability to adapt to a diverse workforce.
  • Ability to assist the leadership team in achieving organizational objectives and goals.
  • Basic understanding of location P&L goals, including labor, sales, and COG.

Nice To Haves

  • Some college preferred.

Responsibilities

  • Understand the concept's policies, procedures, standards, specifications, guidelines, and training programs.
  • Check food and beverage deliveries for quality standards.
  • Assist with ordering food, beverage, smallware, chemical, and paper-product supplies.
  • Resolve customer complaints about food quality or service according to company standards.
  • Maintain sanitation standards and monitor staff and customers for compliance with health and safety standards and applicable liquor regulations and state and local guidelines.
  • Maintain proper records according to Areas standards.
  • Assist with preparing required paperwork, including forms, reports, and schedules, in an organized and timely manner.
  • Process invoices through the proper systems.
  • Arrange for equipment maintenance and repair and other services as needed.
  • Maintain opening and closing procedures and security standards.
  • Advise the concept manager about associate performance.
  • Ensure employees follow company dress-code guidelines.
  • Monitor food preparation and methods for compliance with brand and company specifications and standards.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Affordable medical insurance for eligible full-time employees.
  • Dental and vision benefits.
  • Voluntary insurance options.
  • Company-sponsored life insurance.
  • Free employee assistance program.
  • Competitive paid time off.
  • Company holidays.
  • 401(k) retirement plan with company match.
  • Travel and entertainment discount programs.
  • Location meal program.
  • Bonus eligibility.
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