Restaurant Host - Sports & Social Steel City - Greensburg

Live! Casino PittsburghGreensburg, PA
Onsite

About The Position

Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience. This role is crucial for setting the tone for our guests' experiences at Sports & Social Steel City in Greensburg.

Requirements

  • Must be RAMP certified.
  • Required to work nights, weekends, and/or holidays.
  • Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
  • Must be able to read, review and understand seating charts.
  • Basic mathematical skills are used frequently.
  • High school diploma or equivalent or equivalent work experience in a high volume, service focused environment.
  • Handling, carrying or lifting items weighing up to 20 pounds.
  • Must be able to work in a smoke-filled environment.
  • Ability to stand for long periods of times without sitting or leaning.
  • Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
  • Use of going up and down 31 stairs multiple times per day and elevators.

Responsibilities

  • Greeting customers as they arrive at the facility and thank them for their patronage upon departure.
  • Ensuring that special needs or accommodation requests from parties are met.
  • Ensuring compliance with all regulatory controls and the State Gaming Agency.
  • Answering the phones and taking messages/reservations.
  • Maintaining an accurate waitlist when necessary.
  • Occasionally bussing tables to expedite efficient seating of waiting guests.
  • Interacting with guests, employees, and third parties in a manner that reflects highly on the venue, the brand, and the company.
  • Performing additional duties as assigned.
  • Abiding by company and department-specific appearance standards.
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