Restaurant Host - Sports & Social Steel City - Greensburg

Hotel • Greensburg, PA

8d • Onsite

About The Position

Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience. The host ensures the group's requirements are met, maintains an accurate wait when necessary, and occasionally buses tables to expedite efficient seating of waiting guests. Communication skills are utilized a significant amount of time when interacting with others. Performs additional duties as assigned and abides by company and department specific appearance standards.

Requirements

• Must be RAMP certified.
• Required to work nights, weekends, and/or holidays.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• High school diploma or equivalent or equivalent work experience in a high volume, service focused environment.
• Handling, carrying or lifting items weighing up to 20 pounds.
• Must be able to work in a smoke-filled environment.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Use of going up and down 31 stairs multiple times per day and elevators.

Responsibilities

• Greeting customers as they arrive at the facility and thank them for their patronage upon departure.
• Ensuring a party's special needs or request accommodations are met.
• Ensuring compliance with all regulatory controls and the State Gaming Agency.
• Answering the phones and taking messages/reservations.
• Maintaining an accurate wait list when necessary.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Interacting with guests, employees and third parties that reflects highly on the venue, the brand and the company.
• Performing additional duties as assigned.
• Abiding by company and department specific appearance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED