Restaurant Host
About The Position
At SSP Canada, we operate several restaurants at the Vancouver International Airport, including Whistler Taphouse & Grill, Lift Bar and Grill, Urban Crave, Sal y Limon, Romers and more. We take pride in delivering exceptional service and offering a diverse range of culinary experiences to our guests. At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things: Making our guests feel at home from the moment they walk in, Having warm, friendly smiles, Respecting our customers, Ability to answer questions about our restaurant and the airport. If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!
Requirements
- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Minimum 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit as required by law
Responsibilities
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
Benefits
- Free Employee Parking
- Comprehensive Benefits after one year
- Employee Meal Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
