Restaurant Host

Hotel Covington•Covington, KY

2d•Onsite

About The Position

Hotel Covington is looking for an experienced and passionate Host to join the food and beverage department at Hotel Covington. Hotel Covington embodies the transformation of a celebrated, century-old downtown building into a modern luxury hotel. As the first of its genre in the market, Hotel Covington appeals to business and leisure travelers accustomed to upscale hotels in primary markets seeking an authentic and locally influenced experience. The hotel draws inspiration from the local culture and cultivates a following through a sense of civic pride and exciting food & beverage along with our addition, North by Hotel Covington.

Requirements

Good reading, writing and oral proficiency in the English language
Must have a high school education or equivalent experience
Minimum of 2 years of food and beverage experience
Great wine and food knowledge
Able to work alone without direct supervision
Demonstrate high degree of drive and determination
Constantly recommend service and product improvement to better the operation

Nice To Haves

Computer skills helpful but not required

Responsibilities

Set up the host/hostess stand, review reservations and make recommendations as to the setup of the room
Open the restaurant for business at the prescribed time each shift
Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure their condition and appearance
Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day
Assign seating, taking into account service standards
Know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
Maintain a station chart and cover count for the restaurant
Answer telephones according to hotel standard and take reservations or provide information regarding the restaurant or any other hotel service
Balance and close shift properly
Serve and clear food and beverage items in an unobtrusive and professional manner
Utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing closing readings
Carry trays, bus and reset tables with linen, china, glass and silver
Complete side work assigned by manager
Follow the established procedures to ensure knowledgeable, correct and efficient order taking, may act as a Room Service order taker and cashier
Record all guest charges, gratuities and cash transactions accurately
Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
Partake in a positive work ethic and surrounding environment
Keep the work area clean and tidy at all times
Attend all required meetings
Follow proper payroll and uniform procedures
Properly handle and report associate and guest accidents
Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
Assist with responsibilities and duties in other departments and as assigned by management