Restaurant Host - Oasis at Death Valley

Xanterra Travel Collection•Furnace Creek, CA

1d•Onsite

About The Position

The Oasis at Death Valley is seeking a Restaurant Host / Cashier to provide hospitality to guests. As the first point of contact, the Host's personality and professionalism are crucial in creating a positive guest experience. Responsibilities may vary depending on the assigned outlet, including the Employee Dining Room, Last Kind Words Saloon, Deli, 1849 Buffet, and The Inn Dining Room. The role is instrumental in delivering legendary service to a global clientele.

Requirements

Previous food preparation, cashiering, or hosting experience preferred.
Excellent guest service skills.
Must be well-groomed and have excellent personal hygiene.

Responsibilities

Greet guests and seat them based on where they will best be served.
Establish and efficiently use a waiting list when necessary.
Ensures that all guests are served in a prompt, courteous manner by giving proper direction to servers and server assistants.
Acts diplomatically in resolving guest issues.
Familiar with all server/server assistant procedures and responsibilities and is able to make adjustments as needed.
Answers all telephone calls using proper phone etiquette.
Responsible for daily knowledge of room count, special events or banquets scheduled in the assigned outlet.
May be issued a cash bank and be required to adhere to all Cashier Money Handling Policies and Procedures by correctly entering orders, collecting payment, and completing end of shift balancing in assigned outlet.
May be expected to perform simple food preparation tasks in assigned outlet.
May be expected to serve food and beverage per F&B Standards in assigned outlet.
Perform all opening and closing duties for the appropriate shift and assigned outlet including cleaning, removal of trash, and sweeping and mopping of floor.
Other duties as assigned.