Part-Time Restaurant Host

Crescent Careers • Denver, CO

8d • Onsite

About The Position

The Source Hotel, located in Denver's vibrant River North (RiNo) Art District, is a modern retreat that blends industrial character with contemporary elegance. It's part of a dynamic marketplace featuring artisanal dining, craft beverages, and curated retail. The hotel offers guests an immersive experience celebrating creativity, culture, and community with thoughtfully designed spaces and an atmosphere of inspired hospitality. The Source Hotel is seeking a Part-Time Restaurant Host to join their team.

Requirements

• Minimum of 1+ years' experience in a similar role.
• Must have experience answering high-volume phone lines and answering inquiries professionally, timely, and to the best of your abilities.
• Problem-solving skills and ability to bring conflict resolution to any anticipated or current matter.
• Detail-oriented, articulate, and ability to multi-task in a high-volume and demanding work environment.
• Strong communication skills and ability to understand and follow written and verbal instructions.
• Flexible schedule and ability to work nights, weekends, and holidays (as needed).

Responsibilities

• Assist leadership by training, mentoring, and influencing The Source Service Standards and steps of service required daily.
• Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner.
• Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation, and amenity availability/pricing.
• Handle calls for restaurant, roof, and cinema reservations, general inquiries, and deliveries, messages for members and from employees.
• Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution.
• Punctuate all calls and interactions with friendliness, accuracy, and discretion.
• Work with the reception team to ensure excellent service for members and open dialogue to manage expectations properly.
• Build relationships with members and guests and communicate red flags and positive feedback to management to assess.
• Influence a fun and positive atmosphere by being approachable and professional.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & their family members
• RSP/401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family member

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed