Greet and seat all guests and ensure a quality dining experience. Supervises and coordinates the activities of the dining room in a restaurant. The host or hostess is the first impression the guest gets when they come to an establishment and also the last. The role involves ensuring entry doors are clean, free of debris and are inviting and welcoming. It also includes ensuring all menus are wiped down, free of spots or stains, and complete with any special food and beverage items. The host will inform servers of their location and assigned station, plan out the seating chart, and organize reservations for the evening. They will check with phone reservationists or answering machine messages to assure all reservations are accounted for. Additionally, the host will check with the manager to assure private parties are properly staffed and organized, and check with the kitchen to verify menu items are readily available. Maintaining constant contact with servers, managers, and the kitchen is crucial to ensure timing and food preparation are synchronized with guest flow. The host will also greet guests leaving the restaurant to ensure they had a pleasant dining experience and note any problems to quickly get a manager.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED