Part-Time Restaurant Host

Horseshoe Bay Resort • Denver, CO

9d • Onsite

About The Position

The Source Hotel, located in Denver's vibrant RINo Art District, is a modern retreat that blends industrial character with contemporary elegance. It's part of a dynamic marketplace featuring artisanal dining, craft beverages, and curated retail. The hotel offers guests an immersive experience celebrating creativity, culture, and community. We are looking for a Part-Time Restaurant Host to join our team. We are committed to providing competitive wages, an exceptional benefit plan for eligible associates and their family members, an RSP/401K matching program for eligible associates, and discounts with Crescent managed properties in North America for associates and their family members.

Requirements

• Minimum of 1+ years’ experience in a similar role.
• Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
• Problem solving skills and bring conflict resolution to any anticipated or current matter.
• Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment.
• Strong communication skills and ability to understand and follow written and verbal instructions.
• Flexible schedule and ability to work nights, weekends and holiday’s (as needed).

Responsibilities

• Assist leadership by training, mentoring and influencing The Source Service Standards and steps of service required daily.
• Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner.
• Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail.
• Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution.
• Punctuating all calls and interactions with friendliness, accuracy, and discretion.
• Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly.
• Build relationships with members and guests and communicate and red flags and positive feedback to management to assess.
• Influence a fun and positive atmosphere by being approachable and professional.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family member

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed