Restaurant Host / Hostess (Full -Time), McArthur's - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

3d•Onsite

About The Position

McArthur's is named after the resort's architectural inspirations serving New American cuisine with hints of the Sonoran Desert delivering a creative fusion of meticulously sourced ingredients brought from farm to table in a menu of comforting delight. As a Restaurant Host/Hostess, you would be responsible for greeting and escorting guests to tables in the restaurant, monitoring the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. This is a full-time position, and you must have availability to work days, nights, weekends, and holidays. The restaurant's hours of operation are Sunday-Thursday from 7am-10pm and Friday & Saturday from 7am-11pm.

Requirements

Someone with an engaging and welcoming personality
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills

Responsibilities

Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis. Assign stations to service staff.
Conduct daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins.