McArthur's Server - PM (Full-Time) - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

5d•Onsite

About The Position

McArthur's is named after the resort's architectural inspirations serving New American cuisine with hints of the Sonoran Desert delivering a creative fusion of meticulously sourced ingredients brought from farm to table in a menu of comforting delight. A McArthur's Server is responsible for service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

Requirements

High School graduate or equivalent preferred
Prefer six (6) months to one (1) year previous serving experience.
Prior hospitality experience preferred.
Must obtain any government required Food Safety Certifications such as Maricopa County Food Handler’s Card.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Ascertain guest satisfaction and present check. Process check per hotel procedures.