Hilton N. Scottsdale Restaurant Host/Hostess

Columbus Hospitality Management•Scottsdale, AZ

31d•Onsite

About The Position

The Hilton North Scottsdale at Cavasson is seeking a Host/Hostess to join their Team. The Host/Hostess greets and seats guests in the highest professional manner, practices strong guest service etiquette, and accurately takes and records reservations. The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. They are focused on supporting the needs of their team through their commitment to family/work-life balance and by providing development opportunities. They are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Requirements

Must be able to communicate effectively, read, write, and understand the primary language(s) used in the workplace.
Knowledge of proper service etiquette and standards
Ability to work as part of a team.
Ability to take direction.
Professional communication skills.
Ability to work calmly and effectively under pressure.
Self-motivated, organized, and able to problem-solve.
Professional appearance

Responsibilities

Practices complete guest service by greeting and welcoming guests
Takes and manages reservations to effectively seat the entire restaurant and tavern, communicates via telephone, and secures reservations in a professional and courteous manner
Possesses knowledge of food and beverages served
Able to properly set tables
Understands mechanics of service and can arrange tables for large parties
Maintains restaurant and tavern entrance (interior and exterior) throughout shift
Maintains a clean and organized area
Appears and acts in a professional manner
Performs additional responsibilities, although not detailed, as requested by a manager at any time