Restaurant Host/Hostess - VIP Lounge- Full Time
About The Position
The VIP Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc. This role requires maintaining established company and Departmental uniform, appearance and hygiene standards, as well as a clean and organized work station. Duties include completing side work efficiently and accurately, answering phones according to standards, and booking reservations using the company reservation system. The position also involves assisting with station assignments, rotation planning, and opening/closing the room at shift change. The Host/Hostess must be aware of all activities in the dining room and knowledgeable of safety/guest liability procedures. Use of radios with headsets and earpieces for communication may be utilized, and proper radio and telephone etiquette is mandatory. Performs all other related and compatible duties as assigned.
Requirements
- Ability to effectively communicate in English
- Must have a minimum of six months’ experience as a host/hostess in a high volume and/or fine dining environment
- Ability to work in a high pressure environment.
Nice To Haves
- High school diploma or GED is preferred
Responsibilities
- Maintain established company and Departmental uniform, appearance and hygiene standards at all times.
- Maintain a clean and organized work station at all times.
- Side work duties must be completed as assigned and also completed in an efficient, accurate and timely manner.
- Answering phones according to established standards.
- Booking of reservations utilizing the company reservation system.
- Assist with station assignments, rotation planning and opening/closing/securing the room at shift change or according to established hours of operation, etc.
- Awareness of all activities in the dining room.
- Knowledge of safety/guest liability procedures for guests and employees.
- Use of radios with headsets and earpieces for communication may be utilized in designated outlets.
- Performs all other related and compatible duties as assigned.
- Proper radio and telephone etiquette is mandatory.
Benefits
- Training & Development
- Free Meal while on shift
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
