Restaurant Host/Hostess - VIP Lounge- Full Time
About The Position
The VIP Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc. This role requires maintaining established company and Departmental uniform, appearance and hygiene standards, as well as a clean and organized work station. Side work duties must be completed efficiently and accurately. The position involves answering phones according to established standards, booking reservations utilizing the company reservation system, and assisting with station assignments, rotation planning, and opening/closing procedures. The Host/Hostess must maintain awareness of all activities in the dining room and possess knowledge of safety/guest liability procedures. Communication may involve the use of radios with headsets and earpieces. Proper radio and telephone etiquette is mandatory. Essential functions include exposure to casino environmental factors such as secondhand smoke, excessive noise, and stress in a high-pressure, fast-paced environment. Shift assignments may be irregular and cover days, nights, weekends, and holidays. The ability to multi-task, effectively communicate in English, and work in a high-pressure environment is essential.
Requirements
- Ability to effectively communicate in English
- Minimum of six months’ experience as a host/hostess in a high volume and/or fine dining environment
- Ability to work in a high pressure environment
Nice To Haves
- High school diploma or GED is preferred
Responsibilities
- Control the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.
- Maintain established company and Departmental uniform, appearance and hygiene standards at all times.
- Maintain a clean and organized work station at all times.
- Complete side work duties as assigned in an efficient, accurate and timely manner.
- Answer phones according to established standards.
- Book reservations utilizing the company reservation system.
- Assist with station assignments, rotation planning and opening/closing/securing the room at shift change or according to established hours of operation, etc.
- Maintain awareness of all activities in the dining room.
- Possess knowledge of safety/guest liability procedures for guests and employees.
- Use radios with headsets and earpieces for communication as may be utilized in designated outlets.
- Perform all other related and compatible duties as assigned.
- Adhere to proper radio and telephone etiquette.
Benefits
- Free Meal while on shift
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
