Restaurant General Manager

Pyramid Global Hospitality•Berkeley, CA

About The Position

The Restaurant General Manager provides overall leadership and strategic direction for Study Hall Rooftop Lounge at Residence Inn Berkeley. This hands-on, highly visible role oversees daily restaurant, bar, and lounge operations, guest experience, team development, financial performance, and the continued growth of the restaurant’s reputation and business. The manager balances operational excellence with creativity, innovation, and an entrepreneurial mindset, leads by example, and collaborates with culinary, beverage, and executive leadership to deliver memorable experiences and drive revenue, profitability, and long-term success. Study Hall Rooftop Lounge is a rooftop dining and entertainment destination in downtown Berkeley, offering Bay Area views, cocktails, cuisine, and social programming such as DJs and live entertainment. The role includes building guest loyalty and community relationships, developing the team, managing business performance, and helping evolve the venue’s identity and offerings.

Requirements

At least 5 years of progressive restaurant or hospitality leadership experience, including management experience in an upscale, high-volume restaurant, rooftop lounge, bar, or comparable dining and entertainment venue.
Proven success driving restaurant profitability, guest satisfaction, and team performance.
Strong understanding of restaurant financial management, including budgeting, forecasting, labor management, inventory controls, and cost optimization.
Demonstrated ability to lead, inspire, and develop high-performing hospitality teams.
Passion for culinary innovation, craft cocktails, elevated service, and memorable guest experiences.
Strong business acumen, an entrepreneurial mindset, and a proactive approach to revenue generation.
Excellent communication, interpersonal, and problem-solving skills.
Experience with restaurant POS systems, reservation platforms, and restaurant management technology.
Flexibility to work evenings, weekends, holidays, and peak business periods.

Nice To Haves

Bachelor’s degree in Hospitality Management, Business Administration, or a related field; equivalent professional experience is also considered.

Responsibilities

Lead daily restaurant, bar, and lounge operations and maintain consistent service and operational standards.
Maintain a visible presence in the venue, engage with guests, and support the team during key service periods.
Create a welcoming atmosphere and uphold standards for service, ambiance, cleanliness, and presentation.
Oversee reservations, table management, service flow, staffing deployment, and adjustments to meet business demands.
Build a guest-first culture, cultivate guest and community relationships, monitor feedback and reviews, and improve the guest experience.
Strengthen Study Hall’s reputation as a destination for dining, cocktails, celebrations, and social gatherings.
Recruit, develop, coach, mentor, and retain a high-performing team; set performance expectations and identify future leaders.
Oversee staffing, scheduling, training, and performance management.
Manage financial performance, including revenue, profitability, labor productivity, and operating expenses; analyze results and pursue budget objectives.
Develop strategies to increase sales, guest spending, and business opportunities; manage inventory, purchasing controls, beverage costs, and expenses.
Collaborate with culinary and beverage leaders on menu pricing, product offerings, and profitability strategies.
Identify revenue opportunities through private events, promotions, special experiences, and group business.
Partner with Sales, Marketing, and Culinary teams on promotions, seasonal experiences, signature events, and programming such as live entertainment.
Build local community relationships and bring ideas to the continued development of the venue’s identity and guest experience.
Ensure compliance with health, safety, sanitation, and alcoholic beverage regulations, company policies, and service standards.
Maintain internal controls for cash handling, POS transactions, inventory, and purchasing, and promote a safe, professional, and respectful environment.
Collaborate with executive leadership on strategic initiatives and contribute to additional projects supporting restaurant and organizational objectives.