Restaurant General Manager

Landry's, LLC. • Portland, OR

7d

About The Position

Jake’s Grill, located inside the historic Sentinel Hotel in Portland, is a steakhouse serving steaks, Northwest seafood, and craft cocktails in a lively atmosphere. The General Manager oversees all aspects of restaurant operations, including financial performance, team leadership, guest satisfaction, and brand standards. The role is responsible for driving results, fostering a high-performance culture, and ensuring an exceptional dining experience.

Requirements

• At least 3 years of General Manager experience in an upscale or fine-dining establishment.
• Strong knowledge of front- and back-of-house operations, including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction.
• Strong understanding of cost and labor systems that contribute to restaurant profitability.
• Strong communication and leadership skills, together with advanced computer and math skills.
• Stable and progressive work history and a strong work ethic.

Nice To Haves

• Experience in regional or multi-unit management.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
• Ensure financial and personnel/payroll administrative duties, including invoices and reporting, are completed accurately and on time in accordance with company policies and procedures.
• Maintain the restaurant’s professional image, including cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service throughout the restaurant; investigate and respond to complaints and take appropriate action to turn dissatisfied guests into returning guests.
• Manage shifts, including daily decision-making, scheduling, and planning, while ensuring consistently high-quality food preparation and service.
• Direct employees on operational and procedural issues, develop employees through ongoing feedback, establish performance expectations, and conduct performance reviews.

Benefits

• Extensive and well-rounded training program.
• Continued career development and growth opportunities.
• Employee discounts on dining, retail, amusements, and hotels.
• Multiple health benefit plans.
• Dental, vision, voluntary life, and short-term disability coverage.
• Flexible spending accounts and 401(k).
• Paid sick leave.
• Paid time off.
• Monthly discretionary bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed