GM

AES Restaurant Group • Maryville, TN

2d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s, is seeking a Restaurant General Manager to lead a restaurant team and create a positive work environment and dining experience. The manager coaches, mentors, and supports team members, with responsibility for their development, safety, and well-being.

The role focuses on delivering outstanding service and guest satisfaction while managing restaurant operations and financial results. The manager uses AES systems to plan projections and schedules, implements cash and inventory controls, and sets and pursues goals in areas including operations, profit and loss, service speed, quality, workplace safety, and food and labor costs.

Requirements

• Must have a reliable vehicle and a valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
• Emotional resilience and patience.
• Ability to work in a fast-paced environment and think on your feet.
• High standards of integrity and customer satisfaction.
• Skills in profit and loss management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, coach, and develop team members.
• Use AES systems to operate the restaurant, including preparing accurate projections and schedules.
• Implement restaurant controls, particularly cash and inventory controls.
• Set and meet restaurant goals for service, operations, and financial results.
• Monitor performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Address positive food and labor variances and take appropriate action to improve results.
• Follow government regulations, employment law, food-safety requirements, operations policies, and cash policies, and implement accounting controls.

Benefits

• Competitive bonus program
• Health insurance
• Paid time off (PTO)
• Employee rewards and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed