Restaurant General Manager

sweetgreen • Denver, CO

6d

About The Position

The Head Coach (General Manager) leads a Sweetgreen restaurant, balancing people leadership, operations, and business performance to deliver exceptional guest experiences and build healthier communities through real food. The role involves inspiring and developing the team, using data and technology to optimize operations and profitability, and maintaining high standards of food quality, safety, and cleanliness in a dynamic environment.

The Head Coach leads the employee lifecycle and builds a culture of trust, transparency, and inclusion. They oversee food safety and operations, guest experience, financial performance, systems, processes, and technology. The role also includes performing the essential duties of the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Sweetgreen describes itself as a national restaurant brand connecting people to real food and building healthier communities. The company says it is committed to developing its people in restaurants and at its support center.

Requirements

• At least 3 years of food-service experience, including at least 2 years of hands-on management experience.
• Experience hiring, developing, training, and motivating team members.
• Ability to plan, manage, and forecast financials, labor, and inventory.
• Hands-on experience managing and optimizing processes in a fast-paced environment.
• Proven ability to lead and mentor teams collaboratively.
• Meet the physical requirements of the Head Coach career path roles, including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.

Nice To Haves

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products.
• ServSafe Manager or Regional Manager Food Safety Certification.
• Comfort using digital tools for operations, reporting, and team communication.
• Strong financial acumen, including managing budgets, labor, and profit and loss.
• Proven experience hiring, coaching, and developing high-performing teams.
• Adaptability and problem-solving ability in fast-paced, dynamic environments.
• A data-driven mindset and curiosity to identify and implement operational improvements.
• Commitment to operational excellence, hospitality, and team engagement.
• Experience in fast-casual or retail operations.

Responsibilities

• Lead the team by balancing people, operations, and business performance.
• Foster an inclusive culture, coach talent, and use technology to optimize operations and profitability.
• Lead the full employee lifecycle and build a culture of trust, transparency, and inclusion.
• Ensure compliance, provide timely feedback, and develop a strong, diverse talent pipeline.
• Maintain food safety, cleanliness, and equipment maintenance standards; resolve facility, supply, and food-quality issues while prioritizing team safety.
• Deliver clean, hospitable, brand-aligned guest experiences and act on guest metrics.
• Make data-informed business decisions.
• Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating schedules aligned with business goals.
• Operate and support systems, troubleshoot issues, and prioritize daily operations for smooth business and guest experiences.
• Perform essential functions of the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Benefits

• Competitive base salary with 20% bonus potential.
• Medical, dental, and vision plans.
• Paid vacation and wellness time.
• 401(k) program.
• Paid family leave.
• Complimentary greens and Sweetgreen swag.
• Opportunities to impact the team, community, and business.
• Collaborative team that lives the company's core values.
• Clear career path for personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed