Restaurant General Manager

KFC - FMI llc•Saint Johnsbury, VT

About The Position

The Restaurant General Manager is the #1 leader of a KFC restaurant, responsible for its success and for leading the restaurant team to achieve goals. The role focuses on business results, financial and strategic objectives, guest experience, team development, and creating a positive, collaborative work environment. The General Manager partners with other Restaurant General Managers and Area Leaders to move the business forward.

Requirements

Demonstrated ability to lead by example and uphold high standards in customer service, food quality, and cleanliness.
Business partnership and an ownership mindset toward business results.
Ability to mentor and coach team members using training and development resources.
Ability to build a team by selecting and onboarding new hires.
Goal-oriented leadership and enjoyment of a fast-paced environment.
Commitment to customer service and the guest experience.

Responsibilities

Own the restaurant’s success metrics and lead the team to reach goals.
Meet financial and strategic objectives, establish and monitor financial controls, initiate corrective actions, and establish community relationships.
Lead the guest experience by ensuring friendly interactions, a clean restaurant, and fresh meals.
Attract customers by executing marketing strategies and community programs, identifying and tracking changing demands, and evaluating strategy results.
Train, develop, and onboard new team members; grow and mentor the KFC team.
Communicate team goals, upcoming promotions, and business updates.
Inspire a positive and collaborative work environment.
Partner with other Restaurant General Managers and Area Leaders to grow and advance the business.