Restaurant General Manager

Landry's, LLC.Mclean, VA
Onsite

About The Position

Lead a legacy. Inspire excellence. Deliver a world-class dining experience. At The Palm, exceptional cuisine, timeless hospitality, and a rich tradition of service have defined the guest experience for generations. We’re seeking a Restaurant General Manager who can lead all aspects of operations, develop a high-performing team, and uphold the uncompromising standards that make The Palm an iconic dining destination. If you thrive in an upscale, high-volume environment and are passionate about leadership, guest satisfaction, and operational excellence, this is your opportunity to take the helm of a legendary steakhouse and leave your mark on a celebrated brand.

Requirements

  • At least 3 years General Manager experience in an upscale / fine dining establishment
  • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
  • Strong understanding of cost and labor systems that lead to restaurant profitability
  • Strong communication and leadership skills combined with advanced computer and math skills
  • Stable and progressive work history; Strong work ethic

Nice To Haves

  • Additional experience in Regional or multi-unit management is preferred

Responsibilities

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
  • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Benefits

  • Extensive and well-rounded training program
  • Continued career development and growth opportunities
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Multiple health benefit plans to suit your needs
  • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
  • Paid time off
  • Monthly discretionary bonus potential
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