Restaurant General Manager

PF Changs•Paradise, NV
•$110,000 - $130,000

About The Position

P.F. Chang's is hiring a full-time salaried Operating Partner or General Manager to lead restaurant operations, deliver exceptional guest experiences, and drive sales growth. The role calls for strong leadership, local market knowledge, and a commitment to integrity, innovation, teamwork, and high standards of hospitality and food quality. The General Manager will take responsibility for restaurant operations and long-term performance, developing team members and promoting a welcoming, guest-led dining experience.

Requirements

  • Progressive restaurant or hospitality management experience; external hires must have recent prior experience as a General Manager.
  • Valid driver's license for occasional duties such as shift coverage, liquor license requirements where applicable, catering deliveries, supply runs, local marketing, offsite meetings or training, and travel between restaurant locations.
  • Strong passion for exceptional guest experiences and a guest-centric mindset.
  • Proven ability to drive sales growth and achieve KPI and EBITDA targets through strategic goal setting and local market expertise.
  • Demonstrated success mentoring and coaching employees at various levels.
  • Understanding of inventory management, cost of goods, and financial control, including P&L.
  • General proficiency with POS, corporate software, third-party delivery, inventory, and reservation systems.

Nice To Haves

  • Experience in casual or upscale dining.
  • Hospitality or business degree.
  • Culinary and kitchen acumen, including experience managing or running culinary or kitchen operations.

Responsibilities

  • Engage with guests, provide personalized service, foster a welcoming atmosphere, and pursue opportunities to improve guest satisfaction and revenue.
  • Drive incremental sales through exceptional service and coaching team members on upselling techniques.
  • Analyze financial performance and market trends to support continuous improvement.
  • Use KPIs and EBITDA targets to guide operational improvement and restaurant growth.
  • Set standards for integrity, professionalism, innovation, teamwork, and effective operations.
  • Develop management team members through leadership training and prepare them for future roles.
  • Maintain high culinary and hospitality standards.
  • Inspire and motivate the team, providing training, coaching, and performance reviews.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid time off.
  • Monthly and quarterly performance bonuses.
  • Paid management training and career development, with promotion from within.
  • Employee referral bonuses of $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee's home location.
  • Exclusive employee discounts.
  • Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardship.
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