Restaurant Franchise Operations - Operations Leader

Dickey's Barbecue Restaurants • Dallas, TX

2d • Hybrid

About The Position

The Franchise Business Leaders support multiple Owner Operators across several time zones from a Dallas based office with minimal travel. This role is responsible for an assigned district of restaurants and will be evaluated based upon his/her ability to achieve sales and profit growth within the district. This role will grow to support 30 - 60 locations mostly from an office setting requiring minimal travel, sometimes on short notice.

Requirements

• High School Diploma or GED is required
• 3+ years multi-unit restaurant management experience is required
• Experience supporting multiple Franchisees (10+ locations) required
• Experience breaking down a P&L to manageable tactics and action steps
• Thrive in a results-driven business environment
• Outstanding follow up
• Living in the Dallas metro area

Nice To Haves

• college degree desired
• Restaurant marketing experience a plus

Responsibilities

• Accountability for sales and profitability of assigned franchise locations
• Interpreting information from reporting systems and utilizing the data to coach operational standards
• Utilizing reporting systems to determine trends in sales and cost of goods and coaching on their use
• Ensuring compliance of franchise location adherence to all company standards
• Analyze district results and present results and action plans to leadership
• Travel as necessary to support, train and enforce standards and compliance
• Build sales for assigned stores – increasing existing customer frequency and engaging new customers
• Meet and/or exceed monthly sales and check count commitments at store and district level
• Meet and/or exceed monthly KPI (key performance indicator) metrics at store and district level
• Responsible to drive overall quality and brand standards at all levels through direct initiatives
• Implement, execute, manage and assertively follow up on operational brand strategies that enhance the profitability at store and district levels
• Collaborate and work in conjunction with other departments for overall growth and success of the operations department and team
• Maintain budget controls on all operations activities tied to district

Benefits

• meaningful growth opportunities
• rewarded for their loyalty and contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees