Restaurant Floor Manager- Eataly Rooftop Restaurant

Eataly North America•New York, NY

22d•$70,000 - $75,000•Onsite

About The Position

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) with the day-to-day operations of Eataly’s full-service restaurants. The role reports to the Restaurant AGM and oversees front-of-house staff, including servers, bartenders, food runners, hosts, bussers and barbacks. The manager supports staffing and employee development, helps maintain service and safety standards, monitors food and beverage needs and financial information, and coordinates restaurant activities and special events.

Requirements

At least 2 years of experience leading or managing a front-of-house restaurant team.
Understanding of steps of service.
Outstanding communication, leadership and problem-solving skills.
Availability to work onsite with a flexible schedule, often including evenings, weekends and holidays.
Ability to lift up to 50 pounds.
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting.

Nice To Haves

Bachelor’s degree or Associate’s degree in Restaurant Management or Hospitality.
Knowledge of Italian cuisine and beverages.
Food Handler’s License.

Responsibilities

Support the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees.
Document, investigate, escalate and resolve employee and guest incidents.
Ensure exceptional service standards are consistently met and activities are carried out effectively.
Inspect dining room and storage areas for compliance with health and safety regulations.
Estimate front-of-house food and beverage needs and supervise intake orders to ensure specifications.
Review financial information, including sales, inventory and costs, to monitor the budget.
Meet with dining room and bar personnel to plan restaurant activities and special events and share information.
Perform other duties as required or assigned.