Restaurant Floor Manager

El Dorado Hotel & Kitchen•Sonoma, CA

22h•Onsite

About The Position

Welcome to El Dorado Kitchen, where hospitality meets culinary excellence in the heart of Sonoma! Centrally located right on the corner of the lively and historic Sonoma Square, our 27-room contemporary boutique hotel and award-winning restaurant thrives on the bustling energy of the plaza. Executive Chef Armando Navarro's celebrated menu showcases the finest Sonoma ingredients that change with the seasons, creating an atmosphere where joy and exceptional dining experiences come together. We offer a unique work environment that emphasizes the personal touch for our guests and fosters a positive, professional, and healthy workplace for our team members. At EDK, we believe in the power of hospitality to create memorable moments and genuine connections. Join our strong, stable team where growth isn't just encouraged-it's part of our culture! We're committed to mentoring and developing our team members into confident, capable leaders. Our property and company actively promote growth opportunities, providing you with the support and guidance needed to advance your career in hospitality. Experience the joy of restaurant work in an environment that celebrates both teamwork and individual achievement, all while serving guests in one of California's most beautiful wine country destinations.

Requirements

Ability to communicate effectively in English with guests, management, and co-workers
Food Handler Certification
Two years of experience as a casual upscale dining Server or equivalent
One year of supervisory experience
Stay organized and think clearly while analyzing and resolving challenges with sound judgment
Work collaboratively with vendors and back-of-house team members in our fast-paced environment
Perform duties with efficiency and meticulous attention to detail
Thrive as part of our cohesive team while contributing to our joyful work environment
Communicate clearly and legibly in all interactions
Handle basic mathematical calculations accurately
Work independently with minimal supervision while supporting team goals
Complete knowledge of state liquor regulations, particularly those regarding service to minors and intoxicated persons
Complete knowledge of and compliance with all company and departmental service standards and policies

Nice To Haves

High school diploma
Computer training on POS systems
Prior guest relations training
Basic proficiency in Microsoft Office
Intermediate knowledge to speak confidently about our wines by the glass, signature EDK cocktails, and beer selections
Comprehensive understanding of all menu items, including prices, preparation methods, ingredients, and quality standards for taste, appearance, texture, temperature, portion size, garnish, and presentation
Proper maintenance and operation of all restaurant equipment

Responsibilities

Courteously greet, escort, and thank guests upon departure, setting the tone for exceptional experiences
Take food and beverage orders with expertise and enthusiasm
Retrieve and serve alcoholic/non-alcoholic beverages and food orders according to our high service standards
Process payments efficiently while maintaining proper cash handling procedures and security protocols
Ensure the security and confidentiality of all guest information
Create excellent guest experiences that ensure satisfaction and build lasting memories
Assist in maintaining our beautiful restaurant space and equipment
Support management in fostering our positive, cohesive team culture through mentorship and leadership