Restaurant Cashier
About The Position
P.F. Chang's is hiring immediately for full-time and part-time hourly Takeout / To Go Restaurant Cashier Specialists. This role is responsible for all aspects of our guests' to-go, takeout, delivery, curbside pick-up, and catering needs by providing exceptional service in a timely manner. The Takeout Restaurant Cashier Specialist acts as a P.F. Chang's ambassador in the community and during takeout and catering events, providing excellent hospitality and strong communication to ensure guest satisfaction. This position requires understanding of different menu items for takeout, catering, and delivery to guide guests and answer questions, and involves working with the management team for order planning. The role also includes operating kitchen equipment, packaging and labeling orders, processing payments, and performing side work and cleaning duties.
Requirements
- Previous experience is not required – we will train you!
- Ability to multitask and organize multiple types of orders at the same time.
- Ability to follow all company policies, procedures, and standards.
- Understanding of English language.
- Ability to place orders through the point of sale (POS) system.
- Knowledge of proper sanitation practices and safety procedures.
- Must possess a current Food Handlers Card, or ability to obtain food handler’s card, where applicable.
Responsibilities
- Answers phone and greets guests courteously assisting them in ordering the perfect meal for their event, walk-in, call-in, takeout and catering orders
- Represents restaurant as P.F. Chang’s ambassador in the community and during takeout and catering events
- Provides excellent hospitality and strong two-way communications resulting in satisfactory guest feedback
- Understanding different menu items for takeout, catering, and delivery to guide guests on choosing menu items and to be able to answer questions regarding menu items, and types of services offered
- Works with the restaurant management team for planning of take out and catering orders
- Operates kitchen equipment including coffee machine, iced tea machine, lemon slicer, order display system and cash register
- Responsible for packaging and labeling all items and ensuring all necessary components are included for each order
- Review each order with the guest and/or delivery team member
- Responsible for processing payment for orders handling cash
- Performs side work and cleaning duties as needed
Benefits
- Competitive pay
- Flexible scheduling
- Paid on the job training
- Opportunities for advancement – we promote from within
- Discounted meals
- Employee referral program
- Exclusive team member discounts
- Closed on Thanksgiving and Christmas at most locations
- 401(k) retirement plan (based on hours worked)
- Medical, dental and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
