Restaurant & Bar Assistant Manager

Four Seasons•Minneapolis, MN

1d•Onsite

About The Position

Four Seasons Hotel Minneapolis seeks a Food & Beverage Assistant Manager to join their talented team. This role is responsible for planning, organizing, controlling, and directing the work of employees in the Hotel’s Mara Restaurant and Bar Mara while ensuring guest satisfaction. The position involves selecting, training, evaluating, leading, motivating, coaching, and disciplining employees to ensure cultural and core standards are met. The Assistant Manager will be visible in the operation, provide recognition, promote good public relations, and handle guest complaints. They will also describe and ensure the quality of all food items, ingredients, and preparation methods, and possess expert knowledge of wine and spirits. Responsibilities include controlling labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory/cash control. The role also involves observing and recommending improvements for the physical condition of facilities and equipment, developing and maintaining an elegant environment with superior staff, controlling reservations and seating patterns, and participating in employee performance evaluations. Other tasks may be assigned by the Hotel Manager, Mara General Manager, and Executive Leadership Team.

Requirements

One to two years previous experience in assistant manager or department head position in Food & Beverage.
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
Requires ability to operate computer equipment and other food & beverage computer systems.
Requires reading, writing and oral proficiency in the English language.
Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location.

Nice To Haves

A college degree specializing in hotel/restaurant management or equivalent experience is preferred.

Responsibilities

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Mara Restaurant & Bar Mara to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
Develop and maintain an elegantly appointed environment with superior staff dedicated to providing our guests with an attentive and distinctive experience for breakfast, lunch or dinner.
Control reservations, seating patterns, and turnover while maintaining service standards.
Participate in employee performance evaluations.
Perform other tasks or projects as assigned by the Hotel Manager, Mara General Manager, and Executive Leadership Team.