Restaurant Assistant Manager - On Mountain Dining - Winter 26-27

Aspen Skiing Company•Aspen or Snowmass Village, CO
•Onsite

About The Position

The Assistant Restaurant Manager oversees daily restaurant and bar operations, ensuring a high level of guest service, efficient staff management and training, upkeep of the operation, and effective service execution. The role calls for strong leadership and attention to detail, while maintaining standards for food quality, cleanliness, and guest satisfaction. The position reports to the Restaurant Manager. This is a seasonal, full-time position for the 2026–2027 winter season. Applications will be accepted until October 25, 2026. Employees of ski-in/ski-out restaurants must be able to ski or ride at an intermediate level in winter.

Requirements

  • Four years of experience in a food service environment.
  • Strong knowledge of restaurant operations, including service, food preparation, and sanitation standards.
  • Excellent leadership and team management skills to motivate and guide staff.
  • Ability to handle guest concerns, complaints, and feedback professionally and efficiently.
  • In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation.
  • Strong communication skills for interacting with guests, staff, and management.
  • Ability to manage time, multitask, and prioritize in a fast-paced environment.
  • Proficiency in point-of-sale (POS) systems and restaurant management software.
  • Ability to train, coach, and develop staff to improve performance and service quality.
  • Strong organizational skills to manage reservations, schedules, and inventory.
  • Knowledge of health, safety, and sanitation regulations in a restaurant setting.
  • Ability to monitor inventory levels of food, beverages, and supplies.
  • Strong problem-solving skills to address operational challenges and guest issues.
  • Ability to maintain a calm and composed demeanor under pressure.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Ability to reach, crouch, kneel, smell, taste, stand, walk, or remain on one's feet for extended periods.
  • Ability to work for extended periods in wet, hot, and humid conditions and walk on slippery and uneven surfaces.
  • Ability to frequently lift, push, or pull up to 50 pounds.
  • Intermediate skiing or riding ability is required for employees of ski-in/ski-out restaurants during winter.

Nice To Haves

  • Bachelor's degree in hospitality management or a related field.
  • Two years of supervisory experience.

Responsibilities

  • Supervise and coordinate restaurant staff to ensure exceptional guest service and efficient operations.
  • Train, motivate, and provide feedback to staff to maintain high service standards.
  • Oversee daily restaurant activities, including guest seating, order taking, and food delivery.
  • Ensure food quality, cleanliness, and presentation meet company standards.
  • Handle guest complaints and resolve service issues promptly and professionally.
  • Maintain records of employee needs and responsibilities, including time-off requests, schedules, tip sheets, and Personal Action Forms (PAFs).
  • Collaborate with the kitchen to ensure timely and accurate food preparation.
  • Monitor staff performance and assist with performance evaluations.
  • Ensure adherence to restaurant health, safety, and sanitation standards.
  • Assist with opening and closing procedures, restaurant setup and cleanup, cash handling, and accurate processing of guest payments.
  • Conduct daily pre-meal meetings and tastings in coordination with the Chef and Restaurant Manager, ensuring staff knowledge of food, menus, beverages, wine, and service.
  • Maintain high guest satisfaction and take immediate corrective action when guest needs are not met.
  • Perform other duties as assigned.

Benefits

  • Paid time off programs.
  • Paid leave programs.
  • Employee ski pass and dependent ski passes.
  • Other company perks.
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