Restaurant Assistant Manager

Relais & Châteaux•Lexington, MA

39d•$60,000•Onsite

About The Position

The Inn at Hastings Park, a Relais & Châteaux property located in Lexington, Massachusetts, is seeking a Restaurant Assistant Manager to oversee food and beverage operations. This role involves developing the beverage program, managing front-of-house staff, ensuring financial reconciliation, and maintaining high service standards. The ideal candidate will have a passion for guest service, strong leadership skills, and experience in restaurant or hotel food and beverage management.

Requirements

Minimum 3-5 years of management experience in restaurants or hotel food and beverage.
Strong knowledge of restaurant operations, food, and beverage management.
Passion for exceptional guest service and attention to detail.
Excellent leadership, communication, and organizational skills.
Ability to thrive in a fast-paced environment.
Knowledge of local food and beverage trends and a commitment to sustainability.
Experience with budgeting, financial analysis, and inventory management.
Flexible schedule, including weekends and holidays.

Nice To Haves

Discounts at other Relais and Chateaux properties around the world.

Responsibilities

Development of beverage program including purchasing and inventory.
Training for all Front of the House employees.
Daily reconciliation and balance of all dining revenue as directed by Company policies.
Development and oversight of all dining room employees.
Hiring, interviewing, coaching, planning, rewarding and disciplining staff within the department.
Set and maintain the standard for positive communications with staff.
Weekly scheduling for all front of house operations within the department.
Daily monitoring of staffing levels to insure proper service standards and adherence to labor costs.
Daily reconciliation of actual revenues and payroll to budget and forecast.
Daily reviewing and coding of invoices.
Yearly budget planning, evaluation and reforecast.
Ensure the cleanliness of all Food and Beverage Dining Areas.
Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Develops strategies to increase average meal checks.
Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results, identifying and tracking changing demands.
Maintains patron satisfaction by monitoring, evaluating, auditing food, beverage and service offerings.