Restaurant Assistant Manager

Pars Group•Tamuning, GU

40d•$18 - $21•Onsite

About The Position

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. The independent franchisee is responsible for all employment-related matters in the restaurant. The Assistant Manager is responsible for managing restaurant operations in conjunction with or in the absence of the Restaurant Manager. This role also involves training and leading team members to consistently deliver a “WOW” guest experience by providing quality food, excellent service, and a clean restaurant environment.

Requirements

High School Diploma/Equivalency preferred.
Excellent interpersonal skills.
At least 18 years old.
Ability to perform and understand basic math concepts.
Proven analytical skills.
Good organization and planning skills.
Must be able to work 45 hours per week depending upon the needs of the business.
Must be available to work any day and anytime, especially on the busiest days, including weekends and holidays.

Responsibilities

Managing restaurant operations in conjunction with or in the absence of the Restaurant Manager.
Training and leading team members in consistently delivering a “WOW” guest experience.
Consistently setting the example by maintaining visibility and interacting with guests.
Modeling a “guest comes first” attitude; displaying a friendly and positive spirit; appreciating guests and making them feel welcome; always being polite and courteous.
Ensuring all orders' timeliness, quality, and accuracy; conveying a sense of urgency.
Responding to guest concerns and complaints promptly and professionally and ensuring positive resolution.
Interacting effectively with diverse groups of people.
Displaying a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean, and safe.
Treating all employees with care and respect.
Motivating and inspiring employees to achieve high performance while adhering to Company procedures.
Providing feedback and recognition.
Willingly accepting feedback from management.
Actively listening and communicating timely, clearly, and accurately with the management team and team members.
Remaining calm when challenged or placed under pressure.
Valuing effective job performance and ensuring restaurant team receives recognition and expression of gratitude.
Recruiting, selecting, training, developing, and evaluating restaurant employees.
Monitoring staffing levels to ensure sufficient development and talent.
Ensuring systems for training employees on workstations are fully implemented and adhered to.
Identifying and developing internal candidates for management and Team Leader positions.
Recognizing and rewarding employees appropriately.
Maintaining restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
Partnering with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period.
Developing and executing action plans to increase restaurant sales and profitability.
Monitoring costs and ensuring adherence to budgets and restaurant goals.