Restaurant and Hospitality Manager

Max Hospitality•Avon, CT

2d•$62,000 - $70,000•Onsite

About The Position

Max Burger, located in Avon, CT, is seeking an experienced and driven full-time Restaurant & Hospitality Manager with open availability to join their leadership team. This is a new location and an opportunity to be part of a restaurant opening, with potential for learning and growth within the role. Max Hospitality is committed to providing an exceptional dining experience through high-quality food, creative menus, and attentive service. Max Burger is a chef-driven hamburger restaurant offering a thoughtful farm-to-table menu in an upscale gastro-pub environment, known for its focus on seasonal produce, local dairy, and artisanal grains. The ideal candidate is composed, personable, and attentive to details that elevate a guest's experience.

Requirements

Minimum 2 years of management experience in a high-volume restaurant environment is REQUIRED
Strong background in guest service, staff development, and operational excellence
Strong verbal and written communication skills
High energy, organized, and detail-driven
Ability to work well under pressure and manage competing priorities
Professional demeanor with a hands-on leadership style

Nice To Haves

Experience with upscale-casual or fine dining is strongly preferred
Familiarity with Toast POS and OpenTable preferred
Wine and whiskey knowledge is a plus

Responsibilities

Ensure smooth daily operations and uphold company standards
Maintain food and beverage safety protocols and quality standards
Interact with guests in a friendly, efficient, and professional manner
Address guest concerns and resolve issues promptly with grace and professionalism
Manage daily cash handling, deposits, and opening/closing procedures
Lead weekly manager meetings and daily pre-meal meetings
Oversee third-party delivery systems and ensure accurate to-go orders
Collaborate with the GM/Managing Partner on staffing, scheduling, and performance management
Interview, hire, train, coach, and discipline staff as needed
Track sales, monitor costs, and contribute to driving overall business success
Build strong team morale and contribute to a positive work environment
Develop knowledge of the menu, allergens, repeat guests, and VIPs
Become ServSafe and TIPS certified within 90 days of hire