Restaurant and Event Coordinator

Chestnut Inn•Town of Deposit, NY

just now•Hybrid

About The Position

Settlers Hospitality Group is seeking a dynamic and highly organized Restaurant and Event Coordinator to join our team at The Chestnut Inn. This hybrid role blends event planning and execution with hands-on restaurant supervision at our seasonal likeside resort. The ideal candidate will ensure exceptional guest experiences across both daily restaurant operations and private events, including weddings, corporate functions, and social gatherings hosted on location. This position works closely with the Senior Director of Hospitality, serving as a key point of contact for clients while also leading front-of-house operations as needed.

Requirements

1–3 years of experience in event planning, hospitality, or restaurant supervision preferred
Degree or coursework in Hospitality, Event Management, or related field preferred
Strong leadership, organizational, and multitasking skills
Excellent verbal and written communication abilities
Customer-focused mindset with a professional and personable demeanor
Computer proficiency, including experience with reservation and point of sale systems
Knowledge of food, beverage, and fine dining service standards preferred
Ability to work a flexible schedule including nights, weekends, and holidays
Physical ability to stand, lift (up to 50 lbs), bend, and move throughout shifts
TIPS (Training for Intervention Procedures) Certification
ServSafe Certification

Nice To Haves

A proactive, detail-oriented professional who thrives in a dual-role environment—someone who can flawlessly execute events while confidently leading a restaurant team. This person brings a “can-do” attitude, strong problem-solving skills, and a passion for delivering exceptional hospitality experiences.

Responsibilities

Serve as primary client contact throughout event planning and execution
Plan, organize, and execute weddings, corporate functions, and social events
Manage all event details including guest count, menus, décor, timelines, and special requests
Prepare and complete Banquet Event Orders (BEOs) with accuracy and clarity
Coordinate with chefs, captains, and service staff to ensure seamless execution
Oversee event setup, execution, and breakdown; ensure alignment with client expectations
Assist clients with vendor selection (DJ, photographer, rentals, etc.)
Upsell services including lodging, floral, and guest experiences
Review upcoming events in weekly planning meetings
Ensure contracts, billing, and payments are completed accurately and on time
Create “above and beyond experiences
Support daily front-of-house restaurant operations and act as Manager on Duty
Supervise and lead service staff to maintain high hospitality standards
Assist with hiring, training, and coaching team members
Maintain service flow, guest satisfaction, and operational efficiency
Collaborate on menu offerings, drink specials, and service enhancements
Manage reservations, seating, and special guest requests
Ensure compliance with food safety, alcohol service, and workplace regulations
Perform all management and supervision of restaurant employees including hiring, training, scheduling, payroll support, and labor cost management
Monitor inventory, especially bar and beverage programs
Ensure strict compliance with New York State labor laws
Deliver a high-touch, personalized experience for both restaurant guests and event clients
Build and maintain strong client relationships to encourage repeat business
Communicate professionally and effectively across all departments and with diverse clientele
Maintain composure and problem-solve efficiently in fast-paced or high-pressure situations
Handle guest concerns
Other duties as assigned