Responsible Gaming Manager

Aristocrat Gaming • Bedford, NH

8h

About The Position

At Aristocrat, the mission is to compose world-class gaming experiences that captivate and entertain players around the world. The Responsible Gaming Manager will primarily support Aristocrat Interactive’s North American iLottery business and work closely with Aristocrat Group Responsible Gameplay, contributing to relevant Empowering Safer Play initiatives in the region. The role offers exposure to a growing digital lottery business and the opportunity to contribute to safer play and continuous improvement.

Requirements

• Bachelor's degree in a relevant field.
• Over 3 years of experience in Responsible Gaming, gaming compliance, lottery operations, iLottery, regulatory affairs, or a related field.
• Experience developing, implementing, or coordinating policies, governance frameworks, or compliance programs.
• Strong understanding of Responsible Gaming principles, player protection programs, and regulatory expectations within a regulated gaming environment.
• Demonstrated ability to establish relationships and influence collaborators across customer, regulatory, and internal business functions.
• Strong project management, analytical, written communication, and presentation skills.
• Ability to manage multiple customer programs and priorities simultaneously.
• Ability to travel periodically to customer locations, conferences, and industry events.

Nice To Haves

• Experience working directly with lotteries, iLottery, iGaming, sports betting, or other regulated gaming operators.
• Knowledge of World Lottery Association (WLA) Responsible Gaming Frameworks and certification initiatives.
• Familiarity with National Council on Problem Gambling (NCPG) standards and guidelines.
• Experience supporting responsible gaming audits, certifications, or regulatory reviews.
• Experience analyzing player behavior, responsible gaming metrics, and program performance data.
• Experience developing training programs, awareness campaigns, or collaborator engagement initiatives.
• Professional certification in compliance, responsible gaming, project management, or a related field.

Responsibilities

• Lead and promote Responsible Gaming initiatives throughout Aristocrat Interactive's North American iLottery operations.
• Partner with customers and internal stakeholders to develop, implement, maintain, and improve customer-specific Responsible Gaming policies, programs, and player protection strategies.
• Facilitate governance meetings and lead annual strategic reviews.
• Support certification and audit activities, ensuring alignment with enterprise standards and industry guidelines.
• Develop training and awareness programs to embed Responsible Gaming throughout the player lifecycle.
• Provide subject matter expertise on Responsible Gaming frameworks, regulatory requirements, and player protection tools.
• Review Responsible Gaming controls and player protection measures, and generate reporting and performance metrics.
• Identify opportunities to improve responsible play initiatives through research, data analysis, and partner engagement.
• Collaborate with internal and external partners on research, education, and awareness activities.
• Support relevant Group Empowering Safer Play initiatives in the US and North America, in partnership with Aristocrat Group Responsible Gameplay.

Benefits

• Comprehensive pay and benefits package.
• Potential eligibility, depending on role and location, for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level