Respite Navigator

Open Sky Community Services • Worcester, MA

56d

About The Position

The Respite Navigator provides case management support to adults in the community with complex mental health needs who are enrolled in the Mobile Respite program. The program is a short-term group living environment offering treatment for intermittent crises and stabilization for adults diagnosed with mental health or substance use disorders. Its goal is to help individuals build skills for living independently and successfully in the community.

The Navigator helps individuals connect with community resources, including housing, financial assistance, employment, transportation, and community providers. The role serves as the primary contact for community providers and conducts outreach, engagement, assessment, and person-centered treatment planning. The position also involves coordinating referrals with DMH funders, maintaining professional relationships with community agencies, completing required documentation, and maintaining required certifications.

Requirements

• High school diploma, GED, or equivalent.
• Applicable experience in community-based or inpatient behavioral health.
• Experience working with adults diagnosed with mental illness or substance use disorders.
• Experience accessing local resources and navigating health, behavioral health, and/or substance abuse treatment systems.
• Experience working with community partners such as hospitals, crisis support programs, law enforcement, medical or mental health providers, and/or DMH.
• Valid driver's license, acceptable driving history, and reliable transportation.
• Ability to work independently.

Responsibilities

• Provide case management support to adults in the community with complex mental health needs.
• Help individuals connect with community resources, including housing, finance, employment, transportation, and community providers.
• Serve as the primary point of contact for community providers.
• Conduct outreach, engagement, assessment, and person-centered treatment planning for people enrolled in the Mobile Respite program.
• Collaborate with DMH funders regarding referrals.
• Establish and maintain positive professional relationships with funding, referral, regulatory, and other community agencies.
• Review and complete all required documentation.
• Acquire and maintain all required certifications.

Benefits

• Individual and group supervision.
• Professional development and training opportunities.
• Paid time off starting at 29 days in the first year, including 12 paid holidays; increasing to 32 days in the second year, with a current maximum of 43 days.
• Tuition reimbursement and reimbursement for a variety of Human Services certifications.
• Medical, dental, and vision insurance with prescription plan.
• 403(b) retirement plan with employer match.
• Life insurance, 100% employer-paid.
• Eligible employer for the Public Student Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED