Respite Case Manager

Yakima Neighborhood Health Services•Yakima, WA

18h•$27 - $29•Onsite

About The Position

Yakima Neighborhood Health Services (YNHS) is seeking a Respite Case Manager to join their team. This role is crucial in preparing patients for intake into the medical respite program, collecting patient histories, administering vital signs, and coordinating services. The Respite Case Manager will also be responsible for documenting information accurately, assisting with patient follow-up activities, and working with housing case managers to transition patients to stable housing. This position involves providing case management support, assessing client needs and strengths, developing service plans, and maintaining client confidentiality. The role also includes participating in staff meetings, quality assurance activities, and maintaining an organized work area.

Requirements

Associate's degree in behavioral or health sciences or related field and two years closely related work experience.
Experience as a medical assistant or certificate of CMA or CNA completion, or willingness to learn.
Knowledge of effective case management practices; knowledge of community resources and experience in effective social service delivery.
Knowledge of addiction and mental health pathologies.
Proficiency in computer operating systems.
Valid Washington State Driver's License and insurance required.
Good attention to detail; good written and verbal communication skills.
Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.

Nice To Haves

Qualifying work experience may be substituted year for year for education.
Bilingual Spanish/English desirable.

Responsibilities

Prepare patients for intake to medical respite program.
Collect patient histories, administer vital signs, review client participation agreements and perform other intake preparation as described on respite intake procedures.
Conduct exit survey information when patients leave respite program.
Prepare to receive patients to medical respite, including arranging for meals, coordinating with YNHS housekeeping, nursing, behavioral health, etc.
Coordinate and arrange patient services to primary and specialty care as directed by patient care plan and requested by medical staff.
Document information accurately using appropriate forms and charting format in health care information record.
Document information in Homeless Information Management System (HMIS).
Assist with patient follow‑up activities, including referrals, recall and other patient needs.
Assist with supply management and appropriate stocking of medical respite units.
Maintain proper sanitation standards, according to YNHS procedure, both with cleaning and sterilization procedures of patient facilities and instruments.
Work with housing case managers to transition patients from respite program to stable housing or alternative when stable housing is not possible.
Provide case management support, including identifying needs to address other Social Determinants of Health.
Assess need to determine client limitations and strengths.
Work with agencies / organizations to maximize clients’ abilities to stabilize housing and improve self-sufficiency.
Develop service plan with clients to set goals (including self- management goals) and action steps toward self-sufficiency.
Maintaining confidentiality of client interactions and medical records.
Participate in staff in-service meetings.
Participate in quality assurance activities and peer review as requested.
Maintain organized, clean, efficient and confidential work area.
Perform related work and other tasks as requested.