Respiratory Equipment Specialist

AdaptHealth•Odessa, TX

About The Position

The Respiratory Support Technician provides comprehensive direct and indirect patient care in home, office, and hospital environments, following governmental, accrediting, and organizational policies and procedures. The role helps ensure patients receive appropriate respiratory equipment and services efficiently and satisfactorily. It also serves as a subject matter expert, supports new-hire training, and mentors team members. The position works with respiratory department staff, CPAP/BIPAP program managers, and operations managers to instruct patients on equipment, set up and fit PAP equipment and masks, conduct follow-ups, and troubleshoot equipment. It completes equipment maintenance and repairs, required patient and insurance documentation, and tasks that support quality improvement, reimbursement, compliance, infection control, and community referral relationships.

Requirements

High school diploma or equivalent.
Valid and unrestricted driver's license from the state of residence.
Equipment repair or maintenance skills.
Proficiency with computer systems and database applications.
Understanding of basic medical terminology.
Knowledge of insurance verification processes.
Strong attention to detail and organizational skills.
Ability to work under time constraints and manage multiple priorities.
Written and verbal communication skills.
Professional demeanor in interactions with patients and staff.
Commitment to confidentiality and data security protocols.
Ability to perform repetitive wrist, hand, and/or finger motions due to extensive computer use.
Ability to lift 50 pounds as needed and assist in pulling a patient weighing approximately 130 pounds to a sitting position.
Ability to work outside normal business hours and be available for extended hours when required.
Ability to travel throughout the service area, use a personal vehicle, and access patient residences as needed.
Ability to work independently with minimal supervision.
Ability to communicate effectively with internal and external customers with empathy, compassion, courtesy, and respect for privacy.

Nice To Haves

Work-related construction, general manual labor, military, equipment repair, or maintenance skills would be considered related experience.
Exact job experience is considered to be experience performing any of the listed tasks in a Medicare-certified HME environment that routinely bills insurance.
Knowledge of respiratory therapy or DME services is preferred.

Responsibilities

Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients.
Set up and fit PAP patients with appropriate equipment and masks, communicating instructions and processes professionally and appropriately.
Conduct patient follow-up calls and visits to support optimal care outcomes, and contact clinical support when urgent patient needs are identified during home visits.
Perform routine preventative maintenance checks and simple repairs according to company policy and manufacturer guidelines; troubleshoot equipment failures professionally.
Report equipment hazards and product incidents in accordance with company policies and procedures.
Maintain working knowledge of current Respiratory Programs and HME products and services.
Complete required company, insurance, and government paperwork accurately and on time, including delivery tickets, safety checklists, patient booklet receipts, ABNs, AMAs, and equipment-specific instruction and cleaning forms.
Develop and maintain basic reimbursement knowledge to support proper billing documentation.
Maintain patient confidentiality and follow HIPAA guidelines and AdaptHealth's Compliance Program, including assigned compliance training and educational programs.
Follow procedures for PPE, infection control, and hazardous materials handling.
Assist with implementing quality improvement programs to meet company standards.
Promote services and products to community referral sources as appropriate.
Serve as a subject matter expert, conduct new-hire training, and mentor team members.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
401(k) with company match.
Paid Time Off plans, including six paid holidays.
Employee Stock Purchase Plan.
Paid Parental Bonding Leave.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
CVS Minute Clinic and Teledoc access.
Spousal Advantage Reimbursement Plan.
Identity Theft Protection and Legal Plan.
Competitive compensation and incentives.
Support, development, and advancement opportunities.