RESPA Admin

Triad Financial Services • Jacksonville, FL

10d

About The Position

Triad Financial Services is seeking a RESPA Admin to support its RESPA team and loan processors. The role provides administrative assistance with loan document generation, client outreach, and daily activities so loan processors can focus on dealer relationships and strengthening ties with borrowers. Additional duties include handling inbound call overflow, responding to client update requests when loan officers are on vacation, and preparing reports for management.

Requirements

• 2 years of mortgage experience.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of the Encompass Loan Origination System.
• Knowledge of the DocuSign platform.
• Ability to lift and carry up to 50 lbs.
• Ability to talk, listen, and speak clearly on the telephone.
• Ability to sit at a workstation for prolonged periods.
• Ability to perform essential job functions safely and successfully while meeting applicable productivity standards.
• Ability to maintain regular, punctual attendance consistent with applicable standards.

Responsibilities

• Handle administrative tasks for RESPA team members who are on vacation or out sick.
• Provide clerical support for disclosures using Encompass or DocuSign.
• Assist loan processors with administrative tasks as needed.
• Support loan document generation, client outreach, and daily team activities.
• Handle inbound call overflow.
• Address client update requests when loan officers are on vacation.
• Assist with reporting needs for management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed