RESPA Admin

Triad Financial Services Inc • Jacksonville, FL

11d

About The Position

Triad Financial Services is seeking a RESPA Admin to support its RESPA team and loan processors with administrative tasks related to loan document generation, client outreach, and daily operations. The role helps loan processors focus on dealer relationships and borrower engagement. Additional duties include handling inbound call overflow, responding to client update requests when loan officers are on vacation, and preparing reports for management.

Requirements

• Two years of mortgage experience.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of the Encompass Loan Origination System.
• Knowledge of the DocuSign platform.
• Ability to lift and carry up to 50 lbs.
• Ability to talk, listen, and speak clearly on the telephone.
• Ability to sit at a workstation for prolonged periods.
• Ability to perform essential job functions safely and successfully in accordance with applicable standards and productivity requirements.
• Ability to maintain regular, punctual attendance.

Responsibilities

• Handle administrative tasks for RESPA team members who are on vacation or out sick.
• Provide clerical support for disclosures using Encompass or DocuSign.
• Assist loan processors with administrative tasks as needed.
• Support loan document generation and client outreach.
• Handle inbound call overflow.
• Address client update requests when loan officers are on vacation.
• Support management reporting needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed