Washington 211 - Resource Specialist
Crisis Connections•Seattle, WA
•Remote
About The Position
At Crisis Connections, our mission is simple but powerful: ensure every person can access compassionate, life-changing support when they need it most. As a Resource Specialist, you’ll play a vital behind-the-scenes role—keeping our statewide database of community resources accurate, accessible, and up to date so our teams can connect people to essential services like housing, food, healthcare, and more. This is a great opportunity for someone who enjoys detail-oriented work, thrives in a collaborative environment, and wants their work to have real community impact.
Requirements
- Experience working with databases and managing structured data
- Intermediate Microsoft Excel skills (testing required)
- Strong attention to detail and accuracy in written work
- Clear and professional written communication skills
- Ability to manage tasks independently in a fast-paced setting
- Commitment to equity, inclusion, and respectful collaboration
Responsibilities
- Maintain and update a comprehensive database of health and human services resources
- Write and edit clear, accurate service listings using standardized guidelines
- Ensure data quality by reviewing taxonomy, formatting, and completeness
- Collaborate with agencies across Washington to verify and update information
- Identify opportunities to improve database structure, searchability, and processes
- Partner with your team to support a high-quality, mission-driven service environment
Benefits
- Full Stack View Benefits
- Crisis Connections Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
