Resource Specialist - Temporary

Dominium • Dallas, TX

7d • Onsite

About The Position

The Resource Specialist (Temporary) supports a critical initiative to consolidate, standardize, and improve operational resources across multiple platforms, including the Policy & Procedures Manual, Learning Management System (Dominium University), and Service Desk Knowledge Base. This role brings structure and clarity to fragmented content environments by identifying duplication, establishing governance standards, and creating scalable systems that improve how team members access and use information. The ideal candidate is highly organized, analytical, and systems-oriented, with the ability to manage complex content across multiple platforms.

Requirements

• High school diploma or GED required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong verbal and written communication skills, with the ability to clearly convey complex information to diverse audiences.
• Experience in knowledge management, content strategy, learning systems, or related field

Nice To Haves

• experience with property management software preferred
• Experience within property management or a multi‑site operational environment highly preferred

Responsibilities

• Conducts comprehensive audits of content across Policies & Procedures, LMS, and Service Desk platforms
• Identifies duplicate, outdated, and conflicting resources and catalogs content by topic, audience, and system location
• Establishes clear definitions and standards for policy, procedure, training, and knowledge base content
• Recommends and documents a standardized content governance framework, including source-of-truth ownership by content type
• Consolidates and eliminates duplicate or redundant materials across systems
• Aligns and reconciles conflicting information by partnering with subject matter experts to ensure accuracy and relevance
• Designs and implements structured, user-friendly frameworks for organizing policy documentation, LMS content, and Service Desk knowledge articles
• Develops consistent naming conventions, tagging standards, and categorization methodologies
• Improves content accessibility and findability through enhanced organization, tagging, and system structure
• Recommends enhancements to search functionality, including keyword optimization and metadata improvements
• Develops documentation, guidelines, and playbooks to support ongoing content management and sustainability
• Establishes repeatable processes to maintain accurate, organized, and non-duplicative resources
• Provides recommendations for long-term ownership and governance of content across systems

Benefits

• competitive salary
• incentive bonus program
• training and development programs
• career growth
• community volunteer and outreach programs
• Basic Life and AD&D
• Employee, Spouse and Child Supplemental Life and AD&D
• Short and Long-Term Disability insurance
• Medical, Dental and Vision coverage
• optional Health Savings Accounts
• Medical and Dependent Care Flexible Spending Accounts
• Voluntary Benefits (Accident, Critical Illness, Whole Life)
• Employee Assistance Program
• 401(K) plan
• Health and Financial Wellness Programs
• Paid Time Off
• Paid Holidays
• Floating Holidays
• Paid Parental Leave
• Education Reimbursement
• Employee Recognition
• Dominium Employee Emergency Fund

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED