About The Position

The Resource Sharing and Borrowing Associate at MIT Libraries supports Interlibrary Lending, Borrowing, and BorrowDirect services under the direction of the Resource Sharing Manager. The role includes processing requests, scanning materials, troubleshooting library systems, assisting patrons and partner institutions, maintaining documentation, and training staff and students. This is a full-time, 35-hour-per-week union position covered by the collective bargaining agreement between the MIT Libraries and AFSCME Council 93. The schedule is Monday through Friday, 9:00 A.M. to 5:00 P.M., with the actual schedule to be determined. Applicants must submit a cover letter and resume. Priority will be given to applications received by October 30, 2026; the position will remain open until filled.

Requirements

  • High school diploma or equivalent.
  • Two years of relevant experience.
  • Familiarity with library catalogs and business software.
  • Strong communication and customer service skills.
  • Strong organizational and problem-solving skills.
  • Ability to learn new technologies, manage competing priorities, meet deadlines, and work independently and collaboratively.
  • Ability to lift up to 40 pounds, move library materials, and push book carts weighing up to 150 pounds.

Responsibilities

  • Process interlibrary lending, borrowing, and BorrowDirect requests.
  • Scan library materials.
  • Troubleshoot library systems.
  • Assist patrons and partner institutions.
  • Maintain documentation.
  • Train staff and students.
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